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The Place that Quality Built
Authors: The Council on Quality and Leadership
This manual discusses ways in which organizations that support people with disabilities can implement a personal outcomes approach to quality services. Using a construction analogy to build a "Quality Place", the reader is provided with "tools" and "blueprints" (ideas and tips) on how to partner with the people the organization supports.
The Place that Quality Built will make the argument for a personal outcomes approach to quality design of services, the promotion of basic assurances, and an improved quality of life for people. Click on the "Web Links" tab above to download the entire manual as a PDF.
|Organization:||The Council on Quality and Leadership (CQL)|
|Address:||100 West Road|
Towson, MD 21204
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Download the booklet as a PDF
Visit the home page of the publisher, The Council for Quality and Leadership
This information was found at www.qualitymall.org