 | 1001 Ways to Reward Employees
This book gives 1001 ideas for supervisors and managers to use in their recognition program to address staff recruitment and retention challenges. |
| 180 Ways to Walk the Recognition Talk
This short book offers 181 tips on how to recognize those in your organization. Each tip is numbered and provides an example on how to implement the tip. |
| Alternatives to Lecture: Info-Line
This booklet for trainers suggests alternatives to lectures, including discussion, dramatization, demonstration, panels, programmed instruction, coaching, and mentoring. |
| Applied Psychology In Personnel Management, Sixth Edition
This book will help businesses develop better skills in attracting new people to hire. It will also help in the selection and placement of those people, and offers helpful tools for looking at how well someone does their job.
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| Avoiding Burnout Through Personal Energy Management: Info-Line
This booklet is about managing time so that personal energy -- physical, emotional, and intellectual --can stay at an optimal level. |
| Basics of Employee Empowerment: Info-Line
This booklet discusses the personal aspects of empowerment and how to recognize opportunities to empower employees without the "formal" structure of work teams (Taken from booklet). |
| Basics of Time Management: Info-Line
This booklet offers an overview of time management, including the most common elements associated with time management.
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| Be a Better needs Analyst: Info-Line
Information on improving the techniques used by trainers when conducting a needs analysis for an organization. |
| Becoming an Outside Consultant: Info-Line
This booklet reviews the steps needed to successfully make the transition from working for an organization to becoming an independent consultant.
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| Business Basics: Info-Line
This publication offers practical ways to make training a viable and valuable component in a company, including suggestions on understanding the business of the company and it's organization principles, and planning, finance, and budgeting guidelines.
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| Coaching Supervision: Introductory Skills for Supervisors in Home and Residential Care
This curriculum introduces supervisors of direct care workers to skills needed to solve problems effectively, and improve work performance. |
| Coming to Agreement: How to Resolve Conflict: Info-Line
Easy-to-read booklet describing what conflict is, how conflict occurs, and perceptions and principles of conflict management.
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| Conducting a Mini Needs Assessment: Info-Line
Information on how to conduct a condensed needs assessment for identifying training problems and solutions for organizations. |
| Core Competency "How to ... Guides"
Set of 4 booklets on how to implement a competency-based staff training system. |
| Creating a Culture of Retention: A Coaching Approach to Praprofessional Supervision
This document describes in practical terms a new approach to the supervision of paraprofessionals. In the coaching approach, supervisors guide workers in finding solutions to problems affecting effectiveness on the job. |
| Design Productive Mentoring Programs: Info-Line
This booklet offers information on designing mentoring programs. |
| Direct Service Workforce Activities of the Systems Change Grantees
This is a report from the Centers for Medicare and Medicaid Services (CMS) on the 20 grantees that have initiatives to improve the recruitment and retention of direct services workers. |
| Effective Leadership and Management in Nursing, 6th Edition
This is a book about how to manage people in nursing. |
| Effective Performance Appraisals, fourth edition
This book offers information on the principles of performance appraisals, and effective evaluation of employee performance. |
| Encouraging The Heart
This books provides agencies, management teams, supervisors, and staff with ideas on building personal leadership skills |
| Essentials for Evaluation: Info-Line
This publication outlines the basics of the evaluation of training programs. |
| Ethics for Training and Development
This booklet's emphasis is on training business people in ethical practices. |
| Facilitation at a Glance: A pocket guide of tools and techniques for effective meeting facilitation1999
This is a book about meeting facilitation. |
| Find the Right Consultant: Info-Line
This issue of Info-Line offers information on selecting business consultants. |
| Finding and Keeping Direct Care Staff
This document provides suggestions for recruiting and retaining long term care staff and strategies to dealing with worker shortages. It is also a guide to relevant resources, and provides an overview of the factors affecting this workforce. |
| First, Break all the rules: What the world's Greatest managers do differently
Book on effective management practices, based on 25 years of research by the Gallup company. |
| Frontline Initiative
The official publication of The National Alliance for Direct Support Professionals (NADSP). |
| Fundamentals of Leadership: Info-Line
Information on leadership for managers. |
| How to Build and Use a 360-Degree Feedback System: Info-line
Booklet offering information on designing and implementing a system for multirater feedback on manager performance. |
| How to Conduct a Performance Appraisal: Info-Line
Information for managers and supervisors on how to conduct a performance appraisal for those whom they supervise. |
| How to Facilitate: Info-Line
Booklet on facilitating quality teamwork. |
| How to Make a Large Group Presentation: Info-Line
Booklet offering information on how to make presentations to large groups. |
| How to Recognize & Reward Employees
This is a book about how to recognize and reward employees. |
| How to recognize and reward employees
A book on staff recognition. |
| How to Write a Business Plan: Info-Line
Booklet offering information on writing a business plan. |
| Human Services?... That must be so rewarding
A personal development resource for direct support professionals and supervisors in human services settings. |
| Icebreakers: Info-Line
This booklet offers ideas for using ice breakers during presentations. |
| In Action: Retaining Your Best Employees
This book is about how companies can keep their best workers. |
| Info-line: Management Development
Management Development is a "how-to" reference tool on developing skills as a manager. |
| Job-Related Literacy Training: Teaching Reading on the Job
This booklet focuses on teaching job-related reading skills. |
| Listen up, Leader: Pay attention, improve and guide
A booklet for leaders on listening, learning and serving employees. |
| Making the Move to Managing Your Own Personal Assistance Services (PAS): A Toolkit for Youth with Disabilities Transitioning to Adulthood
This is a guide for youth with disabilities who are getting ready to find their own place to live. It helps people learn how to manage Personal Assistance Services (PAS).
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| Managing from the Heart - A Way of Life
A textbook explaining how to engineer a work environment that honors the inner dignity of others, which nurtures both personal and professional development. |
| Minnesota Self-Determination Scales
These show the amount of self-determination that people with disabilities have in their lives. There are seperate scales that show the ability of DSPs to support people's self-determination. |
| National Alliance of Direct Support Professionals Code of Ethics
A series of materials on the Code of Ethics developed for Direct Support Professionals (DSPs). |
| Organizational Culture: Info-Line
This booklet describes what organizational culture is, how it is developed and managed, and offers tips on how to better understand the culture of a company. |
| Overcoming job burnout: How to renew enthusiasm for work
A book for direct support professionals, supervisors and managers to address job burnout. |
| Peer mentoring: A workshop series for direct-care workers in home and residential care
This training material is designed to prepare veteran direct care workers to become mentors. It focuses on three skill areas: leadership, communication, and problem-solving. It is divided into eight three-hour modules. |
| People, Performance, & Pay
This is a book about job performance and pay. |
| Perdido
Perdido is a magazine focused on innovation and excellence in management and leadership. |
| Principles of Organization Development: Info-line
This Info-Line publication is written primarily for internal trainers or training managers. It gives an overview of organizational development, what it is and how it works. |
| Project Management Memory Jogger
This book offers numerous suggestions on effective project management. |
| Quality improvement organizations: Recognizing workers' role in nursing home quality improvement
This issue brief describes how and why Quality Improvement Organizations are altering their tactics. These organizations may become partners with others working to improve care quality by improving the quality of direct-care jobs. |
| Quality in Practice Brief: Accountability
Support for organizational management, meeting the expectation for professional management, and to have systems in place to prove their accountability for the tasks they accept. |
| Quality in Practice: Human Rights Committee
A resource guide that provides suggestions for agencies' Human Rights Committees |
| Quality in Practice: Leadership
A resource guide that provides suggestions on how leaders of an organization can best lead by carefully listening to the people it serves |
| Quality in Practice: Staff Hiring and Evaluation
A resouce guide that provides suggestions for organizations on hiring and evaluating staff |
| Removing the Revolving Door: Strategies to Address Recruitment and Retention Challenges
A curriculum targeting frontline supervisors and managers regarding the use of effective recruitment, retention, and training strategies. |
| Respectful Relationships: The Heart of Better Jobs Better Care
In this issue of Better Jobs Better Care Issue Brief, factors that undermine direct care workers and contribute to high turnover rates are discussed. |
| Staff Recruitment, Retention, & Training Strategies
This is a book for managers and others who supervise direct care staff for people with disabilities. |
| Stepping up to supervisor
Book to help new supervisors make the transition to supervisory roles. |
| Stepping up to supervisor
This book talks about two skills needed to be a successful supervisor. It gives tips on how to work well by yourself, and how to work well with other people. |
| Streetwise Managing People
This is a book about managing people. |
| Successful Orientation Programs: Info-line
This is a short reference guide about employee orientation programs. |
| Team Building at Its Best: Info-line
This short booklet provides an overview on team building strategies. |
| Teamwork in human services: Models and applications acoss the life span
This book provides four models of teamwork. It also explains the most important teamwork issues for people who work in the human services field. The book is designed for both professionals and graduate students. |
| The Creativity Tools Memory Jogger
This book offers suggestions on increasing creativity among team members. |
| The Disney Way Fieldbook
This book offers practical ideas on instilling creativity and teamwork in organizations. |
| The Employment Interview Handbook
Textbook on the interviewing process as part of the hiring process. |
| The exemplar employee: Rewarding and recognizing outstanding direct contact employees
Book describing an employee recognition program |
| The First-Time Manager, 4th Edition
This is a book about how to supervise in a job. |
| The Frst-time Manager (5th ed)
This book contains expert information on the basics of management. It also talks about the most important issues in management. The fifth edition updates ideas for basic tasks like hiring, training, managing, and disciplining employees. |
| The Mars Pathfinder: Approach to "Faster-Better-Cheaper"
This book offers lessons in faster, cost-effective and improved approaches to management and uses the NASA Pathfinder mission to Mars as an example of how to implement these strategies. |
| The Minnesota Frontline Supervisor Competencies and Performance Indicators
A booklet to help agencies identify the necessary skills, knowledge, and attitudes for people in a frontline supervisory role. |
| The New Basic Training for Trainers from Info-Line
These how-to manuals offer information on training for trainers. |
| The New Supervisor: A guide for the newly promoted
This book provides guidelines for supervising for the newly-promoted employee who has been promoted to a supervisory position. |
| The New Supervisor: Strategies for Supporting and Managing Frontline Staff
For supervisors, new or veteran, promoted from a direct support staff position into a supervisory position. |
| The Peer Empowerment Program (PEP) A complete Toolkit for Planning and Implementing Mentoring Programs Within Community-Based Human Servicce Organizations
A curriculum designed to create a mentoring program in community-based human service organizations. |
| The Power of Diversity: Supporting the Immigrant Workforce.
A curriculum to assist supervisors and other agency staff find, support, and retain immigrant workers which includes a Facilitator Guide and a Learner Guide.
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| The Right Start
This publication helps workers, employers, and policymakers identify training needs for direct support workers, learn about resources currently available, and consider what can be done to better prepare workers in the future. |
| The SEIU 775 Long-Term Care Training, Support & Career Development Network: A Blue Print for the Future
This paper describes the development and vision for an SEIU-initiated network, which will provide training, on-the-job support, and career development services for long-term care workers. |
| The Supervisor Training Curriculum: Evidence-Based Ways to Promote Work Quality (Trainee Guide)
A curriculum for supervisors of staff working with people with disabilities. It instructs them on ways in which they can direct, supervise and motivate staff their staff. |
| The Team Memory Jogger: A pocket guide for team members
This book offers team members advice on improving their skills at being an effective team member, working as a team, knowing when to move to another topic or project, and dealing with problems within the team. |
| Training and Development: Special Edition on Staff Training and Retention
This is a special journal issue from the American Society for Training and Development on retention, training and development. |
| Training quality home care workers
This document provides a description of PHI's approach to developing a stable and competent workforce. |
| Understanding Core Competencies: Info-Line
This booklet defines the meaning of core competencies and how businesses can use this concept to achieve a competitive edge.
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| Who Moved My Cheese
This parable is a light hearted view into:
A)How people define their goals
B)How people strive to achieve their goals
C)What people do when they reach their goals
D)How people adjust to changes in their goals |
| Working from the Heart - A Way of Life
A textbook explaining in detail a new and innovative work ethic that nurtures an individual's potential, and helps them define their purpose, develop passion, and succeed at whatever they pursue. |
| American Society for Training and Development
Founded in 1944, ASTD is the world's leading professional association and resource on workplace learning and performance issues. Mainly targeting trainers, ASTD also hasresources helpful to administrators, managers and supervisors. |
| Community Resource Alliance
A company that offers training management consulting. Their goal is to help people with disabilities successfully live in communities with the services and supports they want. |
| Direct Service Workforce Activities of the Systems Change Grantees
This is a report from the Centers for Medicare and Medicaid Services (CMS) on the 20 grantees that have initiatives to improve the recruitment and retention of direct services workers. |
| Direct Support Professional Leadership Series
A training program supporting direct service workers in assuming leadership roles. |
| DSW Resource Center
This federal resource center provides expert information about direct support workforce. It includes databases of materials, technical experts, training tools and a clearinghouse of information. |
| Empowerment Network Unlimited, Inc.
Empowerment Network Unlimited, Inc. is a private non-profit corporation that value-based information, training, grant writing, and other services to help people with disabilities and those supporting them to pursue inclusive lifestyles. |
| Every Day Heroes/Master Worker Program through the Adirondack Arc
A staff training program that begins with an agency orientation, and can lead to a Bachelors Degree. |
| International Mentoring Association
Agency offering support of effective mentoring programs and practices for all types of settings. |
| Life & Leadership Coaching
Danyetta Najoli provides life coaching to help managers and DSPs build leadership skills. |
| Mandt Leadership Training
A training program helpful to DSPs as they support people with disabilites in stressful situations. The training is also helpful for managers in human service settings who want to improve their supervisory skills. |
| NADD Competency-Based Dual Diagnosis Certification Program
This program assures that the DSPs who support people who have dual diagnoses have the skills they need. |
| Planning with Personal Outcomes
The Council on Quality and Leadership (CQL) offers training and consultation to agencies intereseted in improving the quality of their services through outcomes planning. |
| Reaching Up
Reaching Up helps direct service professionals interested in pursuing higher education . . . |
| Society for Human Resource Management (SHRM)
The Society for Human Resource Management (SHRM) is the world's largest human resource management association. |
| The National Association of QDDPs
A resource for networking and addressing issues that concern QDDPs today. |
| The National Leadership Consortium
A Center at the University of Delaware developing the future national leaders who will assure people with disabilities receive quality services and live quality lives. |
| The Power of Diversity: Supporting the Immigrant Workforce.
A curriculum to assist supervisors and other agency staff find, support, and retain immigrant workers which includes a Facilitator Guide and a Learner Guide.
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| Training, consultation, and executive level recruitment services for disability agencies
This group helps agencies to find good workers to hire, provide better staff training, and become better able to support people with disabilities. It can help agencies to find and train staff at all levels, including DSP's, supervisors, and directors. |
